Pet Resort Requirements

Vaccinations (Should be done 7 days prior to boarding).
For safety reasons guest should be at least 4 months old and fully vaccinated to board with us.

Bordetella: within 6 months
DHPP: 1-3 years
Rabies: 1-3 years
Leptospirosis: Yearly*
Canine Influenza: Yearly*
* denotes a 2 series initial shot. One yearly there after.

FVRCP: 1-3 years
Rabies: 1-3 years

Check-In Hours

Monday - Saturday
9AM - 3PM

Check-Out Hours

Monday - Saturday
9AM - 3PM
(without grooming)
Monday - Saturday
12PM - 3PM
(with grooming)

Check-Out Day

Pets not picked up prior to closing time will be considered overnight guests and be charged an additional night’s stay.


$1.75 per pill for 1-2 meds twice a day. 3 or more meds given twice a day will be $10 per day. Topical Administration is $1.50 per administration. Any medication packaged in meal bags will be at no charge. Please bring the medication in the original vials with medication labels.

Extra Services

Extra Services
Time Span
Additional Potty Break
15-20 minutes
$10 for the first pet,
$6 for the second pet
Private playtime
15-20 minutes
$12 for the first pet,
$8 for the second pet

Old Age Policy

Any pets 14 years of age and up may possibly require anexam and doctor approval prior to booking a reservation.

Guest Policies

Please book 72 hrs in advance.

Health Policy

The Pet Resort at Evergreen Animal Hospital will not accept any guest that has any of the following conditions:

  • Guests that have a terminal illness and are in the late stages of that illness.
  • Guests that have had a communicable illness of any type within the last 30 days prior to “check-in”.
  • Guests that require medical treatment beyond the administration of oral or topical medications (see receptionist for information)
  • The Owner/Guardian/Owner’s agent specifically agrees that the pet has not been exposed to or affected by any contagious disease in the last thirty (30) days prior to “check-in”.


We highly recommend vaccinations administered seven (7) days prior to the scheduled “check in” date, immunity may not be complete and the pet may not be fully protected.

ALL guests must be at least (4) months of age & have proof of current vaccines on file.

Fleas & Ticks

EVERGREEN is committed to maintaining a flea and tick free facility. The facility and grounds of Evergreen Animal Hospital are flea and tick free. For this reason, Evergreen requires that all guests at our resort be flea & tick free at the time of check in. If, upon inspection of your pet, fleas or ticks are observed, then your pet will be treated during their stay at Evergreen at your expense. The cost varies depending on the size of the pet. Please be sure to advise us if your pet has any allergies or has a history of sensitivity to these products.


For health and sanitary reasons, all guests that board 3 nights or more at Evergreen Pet Resort are required to receive a “Bath & Brush” on the day of scheduled “pick-up” (charged by breed of pet).
OPTIONAL: You are always welcome to add a “Bath & Brush” or a “Full Service Groom” with a one (1) or a two (2) night stay.

In the event that my pet is heavily matted additional charges will apply. EVERGREEN will use all precautions necessary for the safety of my pet. I have been informed and understand reactions such as irritation, or nicks to the skin, and agree not to hold Evergreen Animal Hospital responsible for any minor injuries to the skin that are a result of the de-matting process.

Meal Instructions

Please package your pets kibble in zip-lock baggies measured per meal, per day for each pet with their name on each bag. If AM feeding is different from PM feeding please mark each bag AM and PM. If your pet is on can food, please put your pets name on each can. We also provide “Science Diet Sensitive Stomach” (dry and wet food) @ $4.00 – $5.00 per serving – see receptionist. All treats that can break-up in pieces with your hands are accepted. For the safety of your pet we do not accept rawhide or hard type treats.

Personal Items ­­­­­­

Beds, toys and blankets can be accepted upon signing a Personal Item Release Form at the time of drop off. All rights are waived when handing over your pets personal item. We cannot be held responsible if your pet soils or chews on the personal item. You acknowledge that your items may not be in the same condition as when they were left. Any soiled items will be removed from the room and placed in a bag for the comfort of your pet. Evergreen does not wash personal items. These items will be returned to you at the end of your pets stay.

Pet Lodging Reservations

We accept Visa, Mastercard, Discover and American Express.


Payment is due at time of “check-in” for boarding guests. Payment is due at time of “pick-up” for “non-boarding” grooming pets. We accept Visa, Mastercard, Discover, American Express, Care Credit, personal checks and cash.

Cancellation Policy

Pet Resort reservations must be cancelled at least two (2) days prior to arrival.
Failure to cancel two (2) days prior to arrival (including a “no-show”) will result in a charge of one (1) night stay of room reserved per pet with credit card on file.
Daycare guests” and “non-boarding” grooming reservations require 24-hour cancellation notice.

Shorten Boarding Stay Policy

If Owner decides to shorten pet(s) boarding stay (prior to the original scheduled day of departure), a full credit left on the account of days not used will be applied to your account to be used towards any service at Evergreen Animal Hospital (hospital care, pet resort, daycare or grooming).
Credit must be used within 6 MONTHS. NO REFUNDS.
Our Lobby is closed for arrivals and departures during the following holidays (and therefore require a two night minimum stay): New Years Eve, New Years, Easter, Independence Day, Labor Day, Thanksgiving, Christmas Eve and Christmas.